Please don’t take case rejection personally. Usually, when you come to our office for a consultation, I will have a pretty good idea if you have a case we would take. But sometimes we need to turn down cases - - one of those “you can’t save every puppy in the pound” things. Don’t take it personally. If we reject your potential case, it’s an act of honesty that saves everyone involved from a potentially rocky situation and gives you an opportunity to potentially find a better match.